Black Friday to Cyber Monday! 25% OFF EVERYTHING ONLINE*
5 AquaBase = 1x FREE Online FloatFit Instructor Training. Use Promo Code: BLACKFRIDAY17

terms and conditions

terms and conditions 2017-07-07T16:40:58+00:00

These terms and conditions are a legal agreement between you and Aqua Physical Limited, aquaphysical.com, floatfit.com, and the content and materials made available through this site. Please read the following terms and conditions carefully before using the site. By using the site or accessing its content, you accept and agree to these terms, which govern your use of the site. They affect your legal rights and obligations. If you do not agree with any terms, your sole remedy is to discontinue use of the site. Aqua Physical Limited reserves the right to change or modify these terms and conditions.

  1. Use of Content

Any copying, redistribution, retransmission or publication of any material is strictly prohibited without the written consent of Aqua Physical Limited. Such grant does not include, without limitation:

  • Any resale or commercial use of the websites or its content
  • The collection and use of any product or service listings or descriptions
  • Making derivative uses of the websites and its contents
  • Use of any data mining, robots, or similar data gathering and extraction methods.

Except as noted above, you have no right or license by implication, estoppel, or otherwise in or to any patent, trademark, copyright, or proprietary right of Aqua Physical Limited. Please see more on our Intellectual Property page: https://aquaphysical.com/intellectual-property

You are granted a limited, non exclusive right to create a hypertext link to the pages without a password lock on the site, provided such link does not portray Aqua Physical Limited or any of its products and services in a false, misleading, derogatory or otherwise defamatory manner. You may not use any Aqua Physical Limited logo or other proprietary graphic or trademark of Aqua Physical Limited to link to the Site without the express written permission of Aqua Physical Limited. This limited right may be revoked at any time without notice.

In relation to the above, media enquiries should gain access to materials through request by emailing info@aquaphysical.com.

  1. Privacy

If you use any part of the website that require a user name or password, then you are responsible for maintaining the confidentiality of that user name and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In the event the confidentiality of your account or password is compromised in any manner, you should notify Aqua Physical Limited immediately. Aqua Physical Limited reserves the right to take any and all action, as it deems necessary or reasonable, to ensure the security of the website and your account including, without limitation, terminating your account, changing your password or requesting additional information to authorise transactions on your account.

In protecting your security, all information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website. We do not store customer credit card details nor do we share customer details with any 3rd parties.

Notwithstanding the above, Aqua Physical Limited may rely on the authority of anyone accessing your account or using your password and in no event and under no circumstances shall Aqua Physical Limited be held liable to you for any liability or damage resulting from or arising out of:

  • Any action or inaction of Aqua Physical Limited under this provision
  • Any compromise of the confidentiality of your account or password
  • Any unauthorised access to your account or use of your password.

Any unauthorised use of the website will terminate the permission or license granted under these terms and conditions, and may violate any applicable laws including copyright, trademark (including trade dress), and communications regulations and statutes. Aqua Physical Limited reserves the right to prosecute all violators to the fullest extent of the law.

  1. Product and Service Listings and Pricing

Aqua Physical Limited offering information, products or services on the website attempt to be as accurate as possible. However, Aqua Physical does not warrant that information, product and service descriptions or other content of the website are accurate, complete, reliable, current, or error-free. Despite our efforts, it is possible due to computer or other error or cause that a product or service offered on the website may be mispriced or contain an inaccuracy in its description. In the event Aqua Physical Limited determines that a product or service is mispriced or contains an inaccurate description, Aqua Physical Limited reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error. Aqua Physical Limited agrees to notify you if it does so. You agree to notify Aqua Physical Limited immediately if you become aware of any pricing or descriptive errors or inconsistencies with any products or services you order through the website and comply with any corrective action taken by Aqua Physical Limited. We reserve the right, however, to change prices at any time without notice to you.

  1. Orders and Delivery

All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. Due to overwhelming demand, at times we have low stock on products. We endeavor to post the month of which you can expect your product to be delivered.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we debit your credit, debit card or PayPal account or dispatch the goods to you or commence the services, whichever is the later.

The products sold on the website are not for re-sale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

Delivery Timeframe: Orders are delivered 3-5 working days from dispatch
Delivery Company: UPS

International delivery: When an order is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.

You as the buyer are responsible with ensuring to comply with laws and regulations of the country of destination. Aqua Physical Limited does not have any responsibility on these additional charges that may apply.

  1. Indemnity

You agree to indemnify, defend, and hold harmless Aqua Physical Limited and its officers, employees, directors, affiliates, agents and sponsors from and against any and all claims, damages, costs, or other expenses (including reasonable attorneys’ fees) that arise directly or indirectly out of or from:

  • Your breach of these Terms or of any representation or warranty made by you in these Terms
  • Any Submissions you make
  • And/or your activities in connection with the site or c
  1. Termination

These terms and conditions may be terminated by either party without notice at any time for any reason; provided that you may no longer access or use the site after these terms and conditions have been terminated. The provisions of the paragraphs entitled Use of Content, Privacy, Product and Service Listings and Pricing, Orders and Delivery and Indemnity shall survive any termination of these terms and conditions.


By purchasing from Aqua Physical Limited you agree to the following Terms and Conditions:

The Supplier has developed and manufactured equipment entitled the “aquabase”™ made from PVC and hi-tech durable fabric for use in gyms, swimming pools and in open water for health and fitness exercises.

 

The Supplier has agreed to provide the Equipment as set out in the Order Form and on the terms and conditions set out below.

 

  1. Definitions

In this Agreement, unless the context otherwise requires, the following expressions have the following meanings:

‘Brand Guidelines’ the brand guidelines issued by the Supplier relating to the use of the Equipment as amended from time to time;

‘Business Day’ a day other than a Saturday, Sunday or a public holiday in the UK;

‘Customer’ the customer specified in the Order Form;

‘Delivery Date’ the delivery date specified in the Order Form;

‘Documentation’ the Brand Guidelines, operating manuals, user instructions, technical literature and all other related materials supplied to the Customer by the Supplier for the use of the Equipment as amended from time to time;

‘Equipment’ the “aquabase”™ supplied by the Supplier to the Customer as described in the Order Form;

‘Equipment Warranty’ the warranty given by the Supplier under clause 10 of this Agreement;

‘Intellectual Property Rights’ patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, any rights and all similar or equivalent rights or forms of protection that subsist or will subsist now or in the future in any part of the world;

Licence’ a separate written licence agreement between the Customer and the Supplier for use of the Supplier Marks for a specific purposes other than as set out in this Agreement;

‘Location’ the Customer’s premises where the Equipment is to be supplied as specified in the Order Form;

‘Order Form’ the purchase order set out on the front page of this Agreement;

‘Price’ the price for the Equipment to be provided under this Agreement as specified in the Order Form;

‘Supplier’ Aqua Physical Limited, a company registered in England and Wales with company number 09349121;

‘Supplier Intellectual Property Rights’ all Intellectual Property Rights owned by the Supplier which shall include without limitation all Intellectual Property Rights that subsist in the Equipment, the Documentation and the Supplier Marks;

 

Supplier Marks’ the trademarks “aquabase”™ (registration number 3102050) “floatfit”™ (registration number 3131138) and “aquaphysical”™ (registration number 310978) and any other marks or brands used by the Supplier; and

‘Warranty Period’ a period of 12 months commencing on the Delivery Date.

 

  1. Equipment

2.1  The Supplier agrees to:

2.1.1. sell the Equipment to the Customer free from encumbrances;

2.1.2. supply the Equipment at the Location on the Delivery Date; and

2.1.3. provide on-line and phone support to Customers outside of the UK during the hours of 9am to 5pm GMT each Business Day;

 

2.2  The Supplier reserves the right prior to delivery of the Equipment to substitute the Equipment for any other item agreed to be supplied under this Agreement provided that such substitution will not materially affect the performance of such item and will not result in any increase in the Price.

 

  1. Orders

3.1  Each Order Form shall be deemed a separate offer by the Customer to purchase the Equipment under the terms of this Agreement, which the Supplier shall be free to accept or decline at its absolute discretion.

3.2  No Order Form shall be deemed accepted until the Supplier has provided a written acknowledgement of acceptance.

3.3  Acceptance by the Supplier of an Order Form in accordance with clause 3.2 shall constitute a legally binding contract between the parties under the terms of this Agreement.

 

  1. Payment

4.1  Where an Order Form is accepted by the Supplier, the Price shall be paid by the Customer in full, and in cleared funds, to the Supplier either in cash or by BACS transfer to the bank account detailed on the Order Form at least 3 days prior to the Delivery Date or within 14 days of acceptance of the Order Notice by the Supplier (whichever is earlier).

4.2  The Price is in accordance with the Supplier’s standard scale of charges in force on the date of this Agreement. The Price is exclusive of any applicable VAT and other sales tax which shall be paid by the Customer at the rate and in the manner for the time being prescribed by law against submission of a valid tax invoice.

4.3  The Supplier shall have the right to charge interest on any overdue sums at rate of 4% per year above the base rate of Barclays Bank calculated from the date when payment of the sums becomes due up to and including the date of actual payment whether before or after judgment.

 

  1. Delivery

5.1  On the Delivery Date the Supplier shall deliver the Equipment to the Location but time shall not be of the essence.

5.2  The Price includes the cost of delivery of the Equipment to the Location within the UK. The Price does not include the cost of transportation of the Equipment outside the UK which shall be in addition to the Price.

5.3  The Equipment is deemed delivered on the completion of unloading of the Equipment at the Location.

 

  1. Title and Risk

6.1  The title to the Equipment shall pass to the Customer on payment in full of the Price.

6.2  Risk in the Equipment shall pass to the Customer on delivery. Accordingly the Customer shall be responsible for insuring the Equipment against all normal risks with effect from the time risk passes.

6.3  Should risk in the Equipment have passed to the Customer prior to title, the Customer shall remain at all times responsible for the Price if the Equipment, its packaging or any identifying marks are damaged, removed, defaced or obscured in any way whatsoever. This clause 6.3 shall survive termination of this Agreement.

  1. Customer Obligations

7.1  The Customer undertakes to provide the Supplier promptly with any information which the Supplier may reasonably require from time to time to enable the Supplier to proceed uninterruptedly with the performance of this Agreement.

7.2  When using the Equipment the Customer shall at all times comply with all applicable health and safety laws, statutes and regulations from time to time in force.

 

  1. Cancellation and Amendments

8.1  If the Customer wishes to cancel the Order Form in respect of all or any part of the Equipment (other than for any material breach of this Agreement by the Supplier as would entitle the Customer to terminate) then the Customer shall be entitled so to do at any time up to 14 days prior to the Delivery Date upon giving written notice to the Supplier and upon paying to the Supplier all costs reasonably incurred by the Supplier in fulfilling the Order From up until the date of cancellation

8.2  Until the Supplier shall have received the cancellation charges due under clause 8.1 above the Customer’s notice of cancellation shall be of no effect and the Supplier may treat this Agreement as subsisting.

8.3  The Supplier may cancel the Order Form at any time up to 14 days prior to the Delivery Date.

8.4  Should the Customer wish to amend an Order Form after it is accepted by the Supplier in accordance with clause 3, it must contact the Supplier immediately prior to the Delivery Date. It shall be at the Supplier’s sole discretion whether it accepts or rejects any amendments to the Order Form.

 

  1. Termination

9.1  The Supplier may terminate this Agreement immediately on giving notice in writing to the Customer if the Customer fails to pay any sum due under the terms of this Agreement and such sum remains unpaid for 7 days after written notice from the Supplier that such sum has not been paid.

9.2  Either party may terminate this Agreement if:

9.2.1. the other commits a material breach of this Agreement and fails to remedy that beach within 14 days of it being notified to do so by the other party; or

9.2.2. the other party takes any step or action in connection with its entering administration, provisional liquidation, arrangement with its creditors (other than in relation to a solvent restructuring), being wound up, having a receiver appointed to any of its assets, ceasing to carry on business or, if the Customer is outside of the UK, any procedure in that jurisdiction that has the same effect.

9.3  Any termination of this Agreement (howsoever caused) shall not affect any accrued rights or liabilities of either party nor shall it affect the coming into force or the continuance in force of any provision in this Agreement which is expressly, or by implication, intended to come into or continue in force on or after such termination.

 

  1. Supplier’s Warranties

10.1 Material Workmanship

10.1.1. The Supplier warrants that the Equipment will be free from defects in material workmanship throughout the Warranty Period

10.1.2. If within the Warranty Period the Supplier receives written notice from the Customer of any breach of the Equipment Warranty then the Supplier shall at its own expense and within a reasonable time after receiving such notice repair or, at its discretion, replace the Equipment or such parts of it as are defective, or otherwise remedy such defect. The Supplier shall have no liability or obligations under the Equipment Warranty unless it receives written notice of the defect in question by no later than the expiry of the Warranty Period. The title to the Equipment or any defective parts originally supplied to the Customer shall revert to the Supplier upon the supply of replacement Equipment or parts.

10.1.3. The Supplier shall have no liability or obligations under the Equipment Warranty other than to remedy any notified breaches by the provision of materials and services within a reasonable time and without charge to the Customer. If the Supplier fails to comply with the obligations of this clause 10 the Supplier’s liability for such failure shall be limited to a sum equal to the Price. The foregoing states the entire liability of the Supplier whether in contract or tort for defects in the Equipment notified to it after the Delivery Date other than liability assumed under clause 10.1.1.

10.1.4. The Equipment Warranty is contingent upon the proper use of the Equipment by the Customer in accordance with the Documentation and does not cover any part of the Equipment which has been modified without the Supplier’s prior written consent, which has been subjected to unusual physical stress or on which the original identification marks have been removed or altered. Nor will the Equipment Warranty apply if repair or replacement of parts is required as a result of causes other than ordinary use, including without limitation, accident, hazard or other environmental conditions.

 

10.2 Fitness for Purpose

The Supplier does not give any warranty that the Equipment is fit for any particular purpose unless that purpose is specifically advised to the Supplier in writing by the Customer prior to delivery and the Supplier confirms in writing that the Equipment can fulfil that particular purpose.

 

 10.3  Performance Criteria

The Supplier does not warrant that the Equipment will achieve any particular performance criteria unless the Supplier has specifically guaranteed such criteria in writing.

 

 10.4 Exclusion of other Warranties

Except as expressly provided in this Agreement no warranty, condition, undertaking or term express or implied statutory or otherwise as to the condition, quality, performance merchantability, durability or fitness for purpose of the Equipment is given or assumed by the Supplier and all such warranties, conditions, undertakings and terms are hereby fully excluded.

  1. Customer’s Warranty

11.1  The Customer warrants that they have not relied on any oral representation made by the Supplier or upon any descriptions illustrations or specifications contained in any catalogues and publicity material produced by the Supplier. The Customer acknowledges that all catalogues and publicity material produced by the Supplier are only intended to convey a general idea of the Equipment and services offered by the Supplier.

11.2  The Customer warrants that it will fully comply with the installation instructions as provided by the Supplier from time to time (whether verbal or in writing) and will ensure that the Equipment is used and stored in accordance with all Documentation.

 

  1. Documentation

12.1  The Supplier shall provide the Customer with one copy of the Documentation containing sufficient information to enable proper operation of the Equipment. If the Customer requires further copies of the Documentation or any part of the Documentation, then these may be provided by the Supplier in accordance with its standard scale of charges from time to time in force.

 

  1. Removal of Labels

13.1  The Customer shall not change, remove or obscure any labels, plates, insignia, lettering or other markings which are on the Equipment or its packaging at the time of delivery.

 

  1. Intellectual Property Rights

14.1  The Customer acknowledges and understands that the Supplier is the owner of the Supplier Intellectual Property Rights.

14.2  Except as set out in clause 14.3 or as permitted under a Licence, the Customer shall not use the Supplier Marks without the prior written consent of the Supplier.

14.3  If the Customer wants to refer to the Equipment in a purely descriptive manner in promotional materials for its business (including via social media) it shall be entitled to do so provided that it uses the Supplier Marks in the format set out in the Brand Guidelines.

14.4  If the Customer wants to use the Supplier Marks for any other purpose (including without limitation in relation to a fitness class) it must obtain a Licence from the Supplier which may be subject to an additional fee.

14.5  The Customer may not register any trademarks or website domain names, or use subdomains, that include the Supplier Marks or anything confusingly similar.

14.6  The Customer shall inform the Supplier as soon as it becomes aware of any infringement or potential infringement of the Supplier Intellectual Property Rights and shall assist the Supplier, wherever possible, in the protection of the Supplier Intellectual Property Rights, including but not limited to, the Equipment, Documentation and the Supplier Marks.

 

  1. Liability

15.1  Except in respect of injury or death of any person (for which no limit applies) the respective liability of the Supplier and the Customer shall not exceed the Price.

15.2  Notwithstanding anything else contained in this Agreement, the Supplier shall not be liable to the Customer for loss of profits or contacts or any indirect or consequential loss whether arising from negligence, breach of contract or otherwise.

 

  1. Interpretation

16.1  In this Agreement Unless the context otherwise requires:

16.1.1. words importing any gender include every gender;

16.1.2. words importing the singular number include the plural number and vice versa;

16.1.3. references to numbered clauses are references to the relevant clause to this Agreement;

16.1.4. the headings to the clauses of this Agreement will not affect the interpretation;

16.1.5. any reference to an enactment, regulation or rule includes reference to that enactment, regulation or rule in England and Wales as amended or replaced from time to time and to any subordinate legislation or byelaw made under that enactment, regulation or rule;

16.1.6. any obligation on any party not to do or omit to do anything is to include an obligation not to allow that thing to be done or omitted to be done; and

16.1.7. any party who agrees to do something will be deemed to fulfil that obligation if that party procures that it is done.

16.2  In the case of conflict or ambiguity between any provision contained in the body of this Agreement and any provision contained in the Order Form, the provision in the body of this Agreement shall take precedence.

 

  1. Nature of Relationship

17.1  This Agreement shall not constitute or imply any partnership, joint venture, agency, fiduciary or other relationship between the parties other than the contractual relationship expressly provided for in this Agreement.

 

  1. Entire Agreement

18.1  This Agreement supersedes all prior agreements, arrangements and undertakings between the parties and constitutes the entire agreement between the parties relating to its subject matter. The parties confirm that they have not entered into this Agreement on the basis of any representation that is not expressly incorporated into this Agreement.

 

  1. Force Majeure

19.1  Neither party shall have any liability under or be deemed to be in breach of this Agreement for any delays or failures in performance of this Agreement which result from circumstances beyond the reasonable control of that party. If such circumstances continue for a continuous period of more than 3 months, the non-affected party may terminate this Agreement by written notice to the other party.

 

  1. Notices

20.1  All notices under this Agreement shall be in writing and must be in each case addressed to the most recent address, email address, or facsimile number notified to the other party as set out in the Order Form.

 

  1. Severance

21.1  If any provision of this Agreement is or becomes prohibited by law or is judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this Agreement and rendered ineffective as far as possible without modifying the remaining provisions of this Agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of the remainder of this Agreement.

 

  1. Successors and Assignees

22.1  This Agreement shall be binding upon, and inure to the benefit of, the parties and their respective successors and permitted assignees, and references to a party in this Agreement shall include its successors and permitted assignees.

 

  1. Waiver

 23.1  Unless a party expressly waives its rights in writing no delay, neglect or forbearance by either party in enforcing against the other party any term or condition of this Agreement shall either be or be deemed to be a waiver or in any way prejudice any right of that party under this Agreement. No right, power or remedy in this Agreement conferred upon or reserved for either party is exclusive of any other right, power or remedy available to that party.

 

  1. Counterparts

 24.1  This Agreement may be executed in any number of counterparts, each of which shall be an original, and such counterparts shall together constitute one and the same agreement.

 

  1. Sub-contracting

25.1  The Supplier may perform any or all of its obligations under this Agreement through agents or sub-contractors, provided that the Supplier shall remain liable for such performance and shall indemnify the Customer against any loss or damage suffered by the Customer arising from any act or omission of such agents or sub-contractors.

 

  1. Choice of Law

26.1  This Agreement and all matters arising from it and any dispute arising shall be governed by and construed in accordance with English law and referred to the exclusive jurisdiction of the English Courts.