Here are some of our most frequently asked questions. If you can’t find an answer to what you’re looking for, please feel free to get in touch and we’ll do our best to help!

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Will the content on the Online Portal be updated frequently?2017-09-14T15:14:42+01:00

New content will be available every month.
New FloatFit Releases and marketing materials will be available every quarter (every 3 months).

Will new FloatFit Releases be accessible outside the Online Portal?2017-09-14T15:42:17+01:00

No, they will only be accessible through the Online Portal.

How can the Online Portal subscription be cancelled?2017-09-14T15:41:14+01:00

It is completely flexible and can be cancelled and restarted at any time through your online account (https://aquaphysical.com/my-account/subscriptions/), or by emailing [email protected]

Do payment details have to be entered to access a free trial of the Online Portal?2017-09-14T15:40:15+01:00

Yes, however payment will not be taken until after the free trial has ended.

When do payments for the Online Portal start?2017-09-14T15:39:30+01:00

First payment is taken immediately upon sign up, unless a free trial has been granted, in which case payment is taken as soon as the free trial ends.

How do I access the Online Portal as an Individual Instructor?2017-09-14T15:38:55+01:00

Through signing up to a monthly or annual subscription.

Who can access the Online Portal?2017-09-14T15:37:56+01:00

Accessible by qualified FloatFit Instructors or clubs/facilities with qualified FloatFit Instructors.

What is the Online Portal?2017-09-14T15:36:35+01:00

An exclusive part of the AquaPhysical website that brings together all FloatFit Releases, Information and Marketing Materials.

Is Online FloatFit Instructor Training available internationally?2017-03-02T11:13:40+01:00

Yes, it is available in every country.

Is Online FloatFit Instructor Training available in my language?2017-03-02T11:13:16+01:00

It is only available in English at the moment. Other languages will follow depending on demand.

What are the pre-requisites for Online FloatFit Instructor Training?2018-06-04T11:50:13+01:00

A Personal Training, Yoga or Pilates Qualification is recommended. A copy of your certification will need to be uploaded.

If you are unsure about pre-requisites, please contact AquaPhysical directly.

How long does Online FloatFit Instructor Training take?2017-03-02T11:12:16+01:00

The training, including filming the mandatory practical assessment, is 12 hours.

How is the Online FloatFit Instructor Training assessed?2017-03-02T11:11:50+01:00

Assessment is through a multiple choice exam and submission of a video showing the trainee taking a FloatFit class.

How long does it take to become a fully qualified instructor once online training is started?2017-03-02T11:11:26+01:00

Once paid for, the Theory Exam and Practical Assessment will take approximately 12 hours. Once both parts have been submitted and approved, certification will be received within immediately. Once qualified and certification is received teaching of FloatFit classes can start and access to our Online Instructor Portal will be available.

Am I required to have an AquaBase to complete Online FloatFit Instructor Training?2017-03-02T11:10:21+01:00

Yes, at least one AquaBase is required to take a FloatFit class for video submission for assessment.

What percentage do I have to achieve to pass the exam?2017-03-02T11:09:49+01:00

80% is needed in the Theory Exam to pass this section.

What happens if I fail the Online FloatFit Instructor Training?2017-03-02T11:09:26+01:00

If the Theory Exam is failed AquaPhysical will review it. A decision will then be made as to whether a second attempt can be made. This exam needs to be passed before access to the rest of the Training is allowed.

How many times can I take the Online FloatFit Instructor Training?2017-03-02T11:08:54+01:00

We require a high standard to pass our FloatFit Instructor Training and it will be at the discretion of AquaPhysical whether a second attempt at taking the exam is possible